Views sought on advocacy
Isle of Wight residents are being asked their views on the independent advocacy provision offered through the council.
An independent advocate supports someone to understand and be involved in the assessment of their needs and planning of their care. They can also help a person to make decisions when they are the subject of a safeguarding review or need to change their accommodation. The advocate will help the person to express their needs and wishes and will represent their best interests.
Cabinet member for adult social care, Councillor Clare Mosdell, said: “The council is currently reviewing the independent advocacy services it provides in order to improve and develop this valuable support provision for local residents.
“We want to gather feedback from Island residents to support this review so that people’s experience, knowledge and comments are able to help us to shape the service for the future”.
This service is currently delivered, on behalf of the Isle of Wight Council, by Southern Advocacy Services.
The survey can be viewed at: https://www.surveymonkey.co.uk/r/AdvocacyServices2019
It opens today (Monday 7 October 2019) and closes at midday Friday 15 November 2019.
Drop-in session
If you would like to talk about your views or receive help to complete the survey, please come along to the drop-in session being held at the Riverside Centre, The Quay, Newport PO30 2QR, from 10am to 2pm on Tuesday 12 November 2019.
How to complete the survey
Online
The survey can be viewed at: https://www.surveymonkey.co.uk/r/AdvocacyServices2019
With help
Your carer or family will undoubtedly help you if you would like assistance completing the survey.
However, if you would like other independent support to complete this survey, please contact People Matter IW on (01983) 241494.
Printed version
Hard copies are available from council libraries; County Hall reception, Newport; People Matter IW, Bernard Way, Newport; The Riverside Centre, Newport and Carers IW office, which is also based at The Riverside.
Paper copies must be returned to the following FREEPOST address by 5pm on Monday 18 November 2019
FREEPOST RTGE-TBEC-BYAY
Adult social Care
County Hall
High Street
Newport
Isle of Wight
PO30 1UD
All responses received are confidential and the feedback gathered will be used to help design a community offer that best meets the needs of the people who need it.
Further general information regarding advocacy can be found at: https://www.iow.gov.uk/Residents/Care-Support-and-Housing/Adults-Services/Adult-Social-Care-Advocacy/Advocacy-and-Advocates
Contact Information
Joanne Sedgmondjoanne.sedgmond@iow.gov.uk
